Our total solution
We offer you full control
How are the facility processes of your organizational set up? To use our total solution, it doesn’t matter. We deliver tailor-made solutions. We combine your existing data and sensors with new data and sensors. Then we connect everything and everyone with our software. You only have to decide how you’ll manage the relationship between customer satisfaction and costs. You set up the facility processes. We’ll do the rest.
What are you willing to pay for customer satisfaction?
Compare customer satisfaction rating with costs
A soltion in which NS can manage the relationship between customer satisfaction and costs. Based on data-driven insights.
All you have to do is make decisions based on the report we send you
We take care of everything
How we do this
Sensors
We use your sensors and supplement them with ours.
Feedback devices
Our devices collect feedback to tell you about customer satisfaction.
Instructions for facility staff
With the INPRC app, facility employees know exactly what is expected of them.
Software
We link your data with our data.
Plan-do-act-check
Work together on a process. Continue to learn about improvements. Do it smarter and have more fun.
Dashboard
The place where everything comes together. Sensors, data, customer feedback, and information from cleaners. Everything translated into clear and easy-to-understand information.
Facility employees app
With the INPRC-App, cleaning staff provide feedback about any malfunctions or broken appliances.
Feedback devices
The simpler, the better. Travelers provide feedback by pressing 1 out of 3 smileys. We then translate this customer opinion into a score.
Plan-do-act-check
Data personalized for every function
Our solution is about working better together. By gaining shared insight. Each party will receive the necessary information to perform their tasks. Whether it concerns the contract manager who can better manage agreements, the object leader who can proactively steer on quality and effectiveness, or the facility employee who knows what the customer’s needs are.
But there’s more
Let the patterns speak
Our algorithm helps you predict which solutions will be needed in the future.
Learning management system
Learning becomes faster, smarter, and more fun. With our Learning Management System, people in your organization benefit from the knowledge we gain in the field of customer satisfaction and efficient working. In this learning environment, all data is converted into practical training. Videos, quizzes, and various challenges help participants to better understand the needs of their customers and work more efficiently.
What’s more, the Learning Management System is specifically translated to the needs of each position: manager, object leader or facility employee.
Data security
The IBM Cloud used by INPRC provides an unparalleled level of information and data security for storing your data.
Better in so many ways
The grip you get on your facility processes with INPRC leads to a cleaner, safer, and healthier environment.
We strongly believe that the environment can impact the behavior of people. We see behavior change through the effect of smell, color, and music. It is something to keep in mind when making plans to improve customer satisfaction.
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